Written communications - letters and emails especially - are a significant part of a patent attorney's work. And making those communications effective is vital not only for efficiency and professional standards, but also for building relationships with colleagues, clients and suppliers.
Rarely, however, is training provided in this most vital of professional skills. We're left to find our own style, and all too often end up simply copying the letters our predecessors were writing in the 1990s, warts and all.
This webinar is a chance to learn more about written communication skills, and to acquire techniques for getting the responses you need to your letters and emails. It will look at some general communication techniques, consider the challenges that face patent attorneys particularly, and provide practical tips for writing clear, effective and impactful documents.
Andrea Brewster OBE
CIPA Council & committee member
Andrea is a Chartered Patent Attorney and European Patent Attorney. Until her retirement in 2015 she was a partner in the Somerset firm Greaves Brewster LLP, of which she had been a co-founder. She is a member of CIPA’s governing Council and serves on several Institute committees, including the Education & Professional Standards Committee and the Joint CIPA & CITMA Business Practice Committee. She was instrumental in establishing CIPA’s popular student induction days, and has worked closely with the Informals in particular during her period as the Institute’s Vice-President and then President from May 2014 to May 2016.
Andrea also set up and now leads the IP Inclusive initiative, which promotes diversity and inclusivity throughout the IP professions. In her spare time, she writes a light-hearted blog about her work on CIPA’s governing Council: this is published in the CIPA Journal as the Not-so-Secret Diary and also online at thenotsosecretdiary.weebly.com.