Educating the Client, CPD Webinar

Educating the Client, CPD Webinar


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Event information

Educating the Client, CPD Webinar
Start date Thursday, July 13, 2017 12:30 PM
End date Thursday, July 13, 2017 01:30 PM
CPD Points 1.0
Price Non Member £72.00 (Includes £12.00 VAT)
Member £48.00 (Includes £8.00 VAT)

Webinar Information

The IP practitioner is only too familiar with lay clients who possess a weak grasp of even the most basic IP law, despite frequent dealings with the practitioner through routine casework.  Even fellow lawyers such the client’s in-house general commercial solicitor can find IP law challenging.  This is bad both for the client side and for the IP practitioner, because it can lead to the client’s failing to seek timely advice, in which case the client gets poorer value for money from the practitioner and becomes disillusioned.  Providing IP awareness training sessions to clients seems to be better than expecting clients to learn through routine casework.  In this webinar, by use of actual target audiences as examples, it is suggested that an audience-focused approach (eg “legal-light” in the case of lay clients) allows such sessions to pay off not only for the client but also for the practitioner, who in general will not be charging for such sessions.

 This webinar has been given once before but the audience reception has led the Seminar Sub-Committee to ask the presenter to deal with this subject also in 2017.